Your safety is our priority. Follow these guidelines to have a secure experience on ArtisanHub GH.
Agree on pricing beforehand and consider paying a deposit rather than the full amount. Always get a receipt or agreement in writing.
Choose public, well-lit locations for initial meetings. Share your location with a trusted friend or family member during the appointment.
Check their profile details, reviews, and verification status. Ask for references and previous work examples before hiring.
If something feels off, it probably is. Don't feel pressured to hire someone you're uncomfortable with. Take your time to decide.
Never share sensitive details like your full address until you've verified the artisan. Use in-app messaging when possible.
Take photos of work before and after completion. Keep records of all agreements, payments, and communications with the artisan.
If you experience issues with an artisan or suspect fraudulent activity, please reach out to our support team immediately. We take all safety concerns seriously.
Contact us through the app or email our support team. Always keep records of your conversations and transactions for reference.
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