These Terms and Conditions ("Terms") govern your use of ArtisanHub GH, including our website and mobile application.
By accessing or using the platform, you agree to these Terms. If you do not agree, you must not use the platform.
2
About the Platform
ArtisanHub GH is a digital marketplace that connects:
• Customers seeking services
• Independent artisans offering services
We act only as an intermediary and do not directly provide services.
3
Eligibility
To use the platform, you must:
• Be at least 18 years old
• Provide accurate and complete information
• Use the platform in compliance with applicable laws
4
User Accounts
You are responsible for:
• Maintaining the confidentiality of your account
• All activities under your account
We may suspend or terminate accounts that violate these Terms.
5
User Roles
Customers may:
• Search and hire artisans
• Post service requests
• Communicate with artisans
Artisans may:
• Create and manage service profiles
• Respond to job requests
• Provide agreed services
6
Service Agreements
All service agreements are strictly between the customer and the artisan.
ArtisanHub GH:
• Is not a party to any agreement
• Does not guarantee service quality
• Is not responsible for disputes
7
Payments
ArtisanHub GH does not process payments at this time.
All payments are handled directly between customers and artisans.
8
User Conduct
You agree not to:
• Provide false or misleading information
• Engage in fraud or scams
• Harass or abuse other users
• Post illegal or harmful content
Violation may result in account suspension or termination.
9
Artisan Responsibilities
Artisans agree to:
• Provide accurate service details
• Deliver services professionally
• Comply with applicable laws and safety standards
10
Ratings and Reviews
Users may submit reviews based on actual experiences.
We reserve the right to:
• Remove inappropriate or false reviews
• Moderate content at our discretion
11
Limitation of Liability
ArtisanHub GH is not liable for:
• Service quality or outcomes
• Financial losses between users
• Injuries or damages during service
• Actions of users on the platform
Use of the platform is at your own risk.
12
Account Termination
We may suspend or terminate your account if:
• You violate these Terms
• You engage in fraudulent activity
• You misuse the platform
13
Intellectual Property
All platform content, including logo, design, and features, are owned by ArtisanHub GH and may not be used without permission.
14
Privacy
Your use of the platform is also governed by our Privacy Policy.
15
Changes to Terms
We may update these Terms at any time.
Continued use of the platform means you accept the updated Terms.
16
Governing Law
These Terms are governed by the laws of the Republic of Ghana.
17
Contact
For questions or support:
ArtisanHub GH
📧 support@ssconsultingaccountingllc.com